Biblio

There has been growing concern about privacy and security risks towards electronic-government (e-government) services adoption. Though there are positive results of e- government, there are still other contestable challenges that hamper success of e-government services. While many of the challenges have received considerable attention, there is still little to no firm research on others such as privacy and security risks, effects of infrastructure both in urban and rural settings. Other concerns that have received little consideration are how for instance; e-government serves as a function of perceived usefulness, ease of use, perceived benefit, as well as cultural dimensions and demographic constructs in South Africa. Guided by technology acceptance model, privacy calculus, Hofstede cultural theory and institutional logic theory, the current research sought to examine determinants of e- government use in developing countries. Anchored upon the aforementioned theories and background, the current study proposed three recommendations as potential value chain, derived from e-government service in response to citizens (end- user) support, government and community of stakeholders.

The aim of the study is to evaluate the consistency of supplier risk assessment performed during the supplier selection process. Existing literature indicates that current supplier selection processes yield inconsistent results. Consistent supplier selection cannot be accomplished without stable risk assessment performed during the process. A case study was conducted in a train manufacturer in South Africa, and document analysis, interviews and questionnaires were employed to source information and data. Triangulation and pattern matching enabled a comparative study between literature and practice from which findings were derived. The study suggests selection criteria that may be considered when performing supplier risk assessment during the selection process. The findings indicate that structured supplier risk assessment with predefined supplier selection criteria may eliminate inconsistencies in supplier assessment and selection.

Institutions use the information security (InfoSec) policy document as a set of rules and guidelines to govern the use of the institutional information resources. However, a common problem is that these policies are often not followed or complied with. This study explores the extent to which the problem lies with the policy documents themselves. The InfoSec policies are documented in the natural languages, which are prone to ambiguity and misinterpretation. Subsequently such policies may be ambiguous, thereby making it hard, if not impossible for users to comply with. A case study approach with a content analysis was conducted. The research explores the extent of the problem by using a case study of an educational institution in South Africa.