Biblio
This paper aims to discover the characteristics of acceptance of mobile government systems by elderly. Several initiatives and projects offer various governmental services for them, like information sharing, alerting and mHealth services. All of them carry important benefits for this user group, but these can only be utilized if the user acceptance is at a certain level. This is a requirement in order for the users to perceive the services as a benefit and not as hindrance. The key aspects for high acceptance are usability and user-friendliness, which will lead to successful-government systems designed for the target group. We have applied a combination of qualitative and quantitative research methods including an m-Government prototype to explore the key acceptance factors. Research approach utilizes the IGUAN framework, which is a user-driven method. We collected and analysed data guided by IGUAN framework about the acceptance of e-government services by elderly. The target group was recruited from Germany and Hungary. Our findings draw the attention to perceived security and perceived usability of an application; these are decisive factors for this target group.
For mobile phone users, short message service (SMS) is the most commonly used text-based communication type on mobile devices. Users can interact with other users and services via SMS. For example, users can send private messages, use information services, apply for a job advertisement, conduct bank transactions, and so on. Users should be very careful when using SMS. During the sending of SMS, the message content should be aware that it can be captured and act accordingly. Based on these findings, the elderly, called as “Silent Generation” which represents 70 years or older adults, are text messaging much more than they did in the past. Therefore, they need solutions which are both simple and secure enough if there is a need to send sensitive information via SMS. In this study, we propose and develop an android application to secure text messages. The application has a simple and easy-to-use graphical user interface but provides significant security.
Our vision in this paper is that agency, as the individual ability to intervene and tailor the system, is a crucial element in building trust in IoT technologies. Following up on this vision, we will first address the issue of agency, namely the individual capability to adopt free decisions, as a relevant driver in building trusted human-IoT relations, and how agency should be embedded in digital systems. Then we present the main challenges posed by existing approaches to implement this vision. We show then our proposal for a model-based approach that realizes the agency concept, including a prototype implementation.