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2018-02-14
Kulyk, O., Reinheimer, B. M., Gerber, P., Volk, F., Volkamer, M., Mühlhäuser, M..  2017.  Advancing Trust Visualisations for Wider Applicability and User Acceptance. 2017 IEEE Trustcom/BigDataSE/ICESS. :562–569.
There are only a few visualisations targeting the communication of trust statements. Even though there are some advanced and scientifically founded visualisations-like, for example, the opinion triangle, the human trust interface, and T-Viz-the stars interface known from e-commerce platforms is by far the most common one. In this paper, we propose two trust visualisations based on T-Viz, which was recently proposed and successfully evaluated in large user studies. Despite being the most promising proposal, its design is not primarily based on findings from human-computer interaction or cognitive psychology. Our visualisations aim to integrate such findings and to potentially improve decision making in terms of correctness and efficiency. A large user study reveals that our proposed visualisations outperform T-Viz in these factors.