Biblio

Haptic communications and 5G networks in conjunction with AI and robotics will augment the human user experience by enabling real-time task performance via the control of objects remotely. This represents a paradigm shift from content delivery-based networks to task-oriented networks for remote skill set delivery. The transmission of user skill sets in remote task performance marks the advent of a haptic-enabled Internet of Skills (IoS), through which the transmission of touch and actuation sensations will be possible. In this proposed research, a conceptual Task-Technology Fit (TTF) model of a haptic-enabled IoS is developed to link human users and haptic-enabled technologies to technology use and task performance between master (control) and remote (controlled) domains to provide a Quality of Experience (QoE) and Quality of Task (QoT) oriented perspective of a Haptic Internet. Future 5G-enabled applications promise the high availability, security, fast reaction speeds, and reliability characteristics required for the transmission of human user skills over large geographical distances. The 5G network and haptic-enabled IoS considered in this research will support a number of critical applications. One such novel scenario in which a TTF of a Haptic Internet can be modelled is the use case of remote-controlled Unmanned Aerial Vehicles (UAVs). This paper is a contribution towards the realization of a 5G network and haptic-enabled QoE-QoT-centric IoS for augmented user task performance. Future empirical results of this research will be useful to understanding the role that varying degrees of a fit between context-specific task and technology characteristics play in influencing the impact of haptic-enabled technology use for real-time immersive remote UAV (drone) control task performance.

Making use of spectrally diverse communications links to re-route traffic in response to dynamic environments to manage network bottlenecks has become essential in order to guarantee message delivery across heterogeneous networks. We propose an innovative, proactive Congestion Aware Intent-Based Routing (CONAIR) architecture that can select among available communication link resources based on quality of service (QoS) metrics to support continuous information exchange between networked participants. The CONAIR architecture utilizes a Network Controller (NC) and artificial intelligence (AI) to re-route traffic based on traffic priority, fundamental to increasing end user quality of experience (QoE) and mission effectiveness. The CONAIR architecture provides network behavior prediction, and can mitigate congestion prior to its occurrence unlike traditional static routing techniques, e.g. Open Shortest Path First (OSPF), which are prone to congestion due to infrequent routing table updates. Modeling and simulation (M&S) was performed on a multi-hop network in order to characterize the resiliency and scalability benefits of CONAIR over OSPF routing-based frameworks. Results demonstrate that for varying traffic profiles, packet loss and end-to-end latency is minimized.

Edge data caching has attracted tremendous attention in recent years. Service providers can consider caching data on nearby locations to provide service for their app users with relatively low latency. The key to enhance the user experience is appropriately choose to cache data on the suitable edge servers to achieve the service providers' objective, e.g., minimizing data retrieval latency and minimizing data caching cost, etc. However, Quality of Experience (QoE), which impacts service providers' caching benefit significantly, has not been adequately considered in existing studies of edge data caching. This is not a trivial issue because QoE and Quality-of-Service (QoS) are not correlated linearly. It significantly complicates the formulation of cost-effective edge data caching strategies under the caching budget, limiting the number of cache spaces to hire on edge servers. We consider this problem of QoE-aware edge data caching in this paper, intending to optimize users' overall QoE under the caching budget. We first build the optimization model and prove the NP-completeness about this problem. We propose a heuristic approach and prove its approximation ratio theoretically to solve the problem of large-scale scenarios efficiently. We have done extensive experiments to demonstrate that the MPSG algorithm we propose outperforms state-of-the-art approaches by at least 68.77%.

Explainable Artificial Intelligence (XAI) is expected to play a key role in the design phase of next generation cellular networks. As 5G is being implemented and 6G is just in the conceptualization stage, it is increasingly clear that AI will be essential to manage the ever-growing complexity of the network. However, AI models will not only be required to deliver high levels of performance, but also high levels of explainability. In this paper we show how fuzzy models may be well suited to address this challenge. We compare fuzzy and classical decision tree models with a Random Forest (RF) classifier on a Quality of Experience classification dataset. The comparison suggests that, in our setting, fuzzy decision trees are easier to interpret and perform comparably or even better than classical ones in identifying stall events in a video streaming application. The accuracy drop with respect to RF classifier, which is considered to be a black-box ensemble model, is counterbalanced by a significant gain in terms of explainability.

The evolution of Service-Oriented Computing (SOC) provides more efficient software development methods for building and engineering new value-added service-based applications. SOC is a computing paradigm that relies on Web services as fundamental elements. Research and technical advancements in Web services composition have been considered as an effective opportunity to develop new service-based applications satisfying complex requirements rapidly and efficiently. In this paper, we present a novel approach enhancing the composition of semantic Web services. The novelty of our approach, as compared to others reported in the literature, rests on: i) mapping user's/organization's requirements with Business Process Modeling Notation (BPMN) and semantic descriptions using ontologies, ii) considering functional requirements and also different types of non-functional requirements, such as quality of service (QoS), quality of experience (QoE), and quality of business (QoBiz), iii) using Formal Concept Analysis (FCA) technique to select the optimal set of Web services, iv) considering composability levels between sequential Web services using Relational Concept Analysis (RCA) technique to decrease the required adaptation efforts, and finally, v) validating the obtained service-based applications by performing an analytical technique, which is the monitoring. The approach experimented on an extended version of the OWLS-TC dataset, which includes more than 10830 Web services descriptions from various domains. The obtained results demonstrate that our approach allows to successfully and effectively compose Web services satisfying different types of user's functional and non-functional requirements.

Augmented reality (AR) has been identified as a key technology to enhance worker utility in the context of increasing automation of repeatable procedures. AR can achieve this by assisting the user in performing complex and frequently changing procedures. Crucial to the success of procedure assistance AR applications is user acceptability, which can be measured by user quality of experience (QoE). An active research topic in QoE is the identification of implicit metrics that can be used to continuously infer user QoE during a multimedia experience. A user's QoE is linked to their affective state. Affective state is reflected in facial expressions. Emotions shown in micro facial expressions resemble those expressed in normal expressions but are distinguished from them by their brief duration. The novelty of this work lies in the evaluation of micro facial expressions as a continuous QoE metric by means of correlation analysis to the more traditional and accepted post-experience self-reporting. In this work, an optimal Rubik's Cube solver AR application was used as a proof of concept for complex procedure assistance. This was compared with a paper-based procedure assistance control. QoE expressed by affect in normal and micro facial expressions was evaluated through correlation analysis with post-experience reports. The results show that the AR application yielded higher task success rates and shorter task durations. Micro facial expressions reflecting disgust correlated moderately to the questionnaire responses for instruction disinterest in the AR application.

Network dynamics, such as bandwidth fluctuation and unexpected latency, hurt users' quality of experience (QoE) greatly for media services over the Internet. In this work, we propose a neural adaptive transport (NAT) framework to tackle the network dynamics for Internet-scale interactive media services. The entire NAT system has three major components: a learning based cloud overlay routing (COR) scheme for the best delivery path to bypass the network bottlenecks while offering the minimal end-to-end latency simultaneously; a residual neural network based collaborative video processing (CVP) system to trade the computational capability at client-end for QoE improvement via learned resolution scaling; and a deep reinforcement learning (DRL) based adaptive real-time streaming (ARS) strategy to select the appropriate video bitrate for maximal QoE. We have demonstrated that COR could improve the user satisfaction from 5% to 43%, CVP could reduce the bandwidth consumption more than 30% at the same quality, and DRL-based ARS can maintain the smooth streaming with \textbackslashtextless; 50% QoE improvement, respectively.

This paper reports the definition, setup and obtained results of the Fed4FIRE + medium experiment ERASER, aimed to evaluate the actual Quality of Service (QoS) guarantees that the clean-slate Recursive InterNetwork Architecture (RINA) can deliver to heterogeneous applications at large-scale. To this goal, a 37-Node 5G metro/regional RINA network scenario, spanning from the end-user to the server where applications run in a datacenter has been configured in the Virtual Wall experimentation facility. This scenario has initially been loaded with synthetic application traffic flows, with diverse QoS requirements, thus reproducing different network load conditions. Next,their experienced QoS metrics end-to-end have been measured with two different QTA-Mux (i.e., the most accepted candidate scheduling policy for providing RINA with its QoS support) deployment scenarios. Moreover, on this RINA network scenario loaded with synthetic application traffic flows, a real HD (1080p) video streaming demonstration has also been conducted, setting up video streaming sessions to end-users at different network locations, illustrating the perceived Quality of Experience (QoE). Obtained results in ERASER disclose that, by appropriately deploying and configuring QTA-Mux, RINA can yield effective QoS support, which has provided perfect QoE in almost all locations in our demo when assigning video traffic flows the highest (i.e., Gold) QoS Cube.

Serving heterogeneous traffic demand requires efficient resource utilization to deliver the promises of 5G wireless network towards enhanced mobile broadband, massive machine type communication and ultra-reliable low-latency communication. In this paper, an integrated user application-specific demand characteristics as well as network characteristics evaluation based online slice allocation model for 5G wireless network is proposed. Such characteristics include, available bandwidth, power, quality of service demand, service priority, security sensitivity, network load, predictive load etc. A degree of intra-slice resource sharing elasticity has been considered based on their availability. The availability has been assessed based on the current availability as well as forecasted availability. On the basis of application characteristics, an admission control strategy has been proposed. An interactive AMF (Access and Mobility Function)- RAN (Radio Access Network) information exchange has been assumed. A cost function has been derived to quantify resource allocation decision metric that is valid for both static and dynamic nature of user and network characteristics. A dynamic intra-slice decision boundary estimation model has been proposed. A set of analytical comparative results have been attained in comparison to the results available in the literature. The results suggest the proposed resource allocation framework performance is superior to the existing results in the context of network utility, mean delay and network grade of service, while providing similar throughput. The superiority reported is due to soft nature of the decision metric while reconfiguring slice resource block-size and boundaries.

Nowadays, video streaming over HTTP is one of the most dominant Internet applications, using adaptive video techniques. Network assisted approaches have been proposed and are being standardized in order to provide high QoE for the end-users of such applications. SAND is a recent MPEG standard where DASH Aware Network Elements (DANEs) are introduced for this purpose. As web-caches are one of the main components of the SAND architecture, the location and the connectivity of these web-caches plays an important role in the user's QoE. The nature of SAND and DANE provides a good foundation for software controlled virtualized DASH environments, and in this paper, we propose a cache location algorithm and a cache migration algorithm for virtualized SAND deployments. The optimal locations for the virtualized DANEs is determined by an SDN controller and migrates it based on gathered statistics. The performance of the resulting system shows that, when SDN and NFV technologies are leveraged in such systems, software controlled virtualized approaches can provide an increase in QoE.

Current procedures for anomaly detection in self-organizing mobile communication networks use network-centric approaches to identify dysfunctional serving nodes. In this paper, a user-centric approach and a novel methodology for anomaly detection is proposed, where the Quality of Experience (QoE) metric is used to evaluate the end-user experience. The system model demonstrates how dysfunctional serving eNodeBs are successfully detected by implementing a parametric QoE model using machine learning for prediction of user QoE in a network scenario created by the ns-3 network simulator. This approach can play a vital role in the future ultra-dense and green mobile communication networks that are expected to be both self- organizing and self-healing.

Since the 1990s, the concept of QoE has been increasingly present and many scientists take it into account within different fields of application. Taking for example the case of video streaming, the QoE has been well studied in this case while for the web the study of its QoE is relatively neglected. The Quality of Experience (QoE) is the set of objective and subjective characteristics that satisfy retain or give confidence to a user through the life cycle of a service. There are researches that take the different measurement metrics of QoE as a subject, others attack new ways to improve this QoE in order to satisfy the customer and gain his loyalty. In this paper, we focus on the web QoE that is declined by researches despite its great importance given the complexity of new web pages and their utility that is increasingly critical. The wealth of new web pages in images, videos, audios etc. and their growing significance prompt us to write this paper, in which we discuss a new method that aims to improve the web QoE in a software-defined network (SDN). Our proposed method consists in automating and making more flexible the management of the QoE improvement of the web pages and this by writing an algorithm that, depending on the case, chooses the necessary treatment to improve the web QoE of the page concerned and using both web prefetching and caching to accelerate the data transfer when the user asks for it. The first part of the paper discusses the advantages and disadvantages of existing works. In the second part we propose an automatic algorithm that treats each case with the appropriate solution that guarantees its best performance. The last part is devoted to the evaluation of the performance.

The concept of Extension Headers, newly introduced with IPv6, is elusive and enables new types of threats in the Internet. Simply dropping all traffic containing any Extension Header - a current practice by operators-seemingly is an effective solution, but at the cost of possibly dropping legitimate traffic as well. To determine whether threats indeed occur, and evaluate the actual nature of the traffic, measurement solutions need to be adapted. By implementing these specific parsing capabilities in flow exporters and performing measurements on two different production networks, we show it is feasible to quantify the metrics directly related to these threats, and thus allow for monitoring and detection. Analysing the traffic that is hidden behind Extension Headers, we find mostly benign traffic that directly affects end-user QoE: simply dropping all traffic containing Extension Headers is thus a bad practice with more consequences than operators might be aware of.