Biblio

The recent breakthroughs in Artificial Intelligence (AI) have allowed individuals to rely on automated systems for a variety of reasons. Some of these systems are the currently popular voice-enabled systems like Echo by Amazon and Home by Google that are also called as Intelligent Personal Assistants (IPAs). Though there are rising concerns about privacy and ethical implications, users of these IPAs seem to continue using these systems. We aim to investigate to what extent users are concerned about privacy and how they are handling these concerns while using the IPAs. By utilizing the reviews posted online along with the responses to a survey, this paper provides a set of insights about the detected markers related to user interests and privacy challenges. The insights suggest that users of these systems irrespective of their concerns about privacy, are generally positive in terms of utilizing IPAs in their everyday lives. However, there is a significant percentage of users who are concerned about privacy and take further actions to address related concerns. Some percentage of users expressed that they do not have any privacy concerns but when they learned about the "always listening" feature of these devices, their concern about privacy increased.

This one-day workshop intends to bring together both academics and industry practitioners to explore collaborative challenges in speech interaction. Recent improvements in speech recognition and computing power has led to conversational interfaces being introduced to many of the devices we use every day, such as smartphones, watches, and even televisions. These interfaces allow us to get things done, often by just speaking commands, relying on a reasonably well understood single-user model. While research on speech recognition is well established, the social implications of these interfaces remain underexplored, such as how we socialise, work, and play around such technologies, and how these might be better designed to support collaborative collocated talk-in-action. Moreover, the advent of new products such as the Amazon Echo and Google Home, which are positioned as supporting multi-user interaction in collocated environments such as the home, makes exploring the social and collaborative challenges around these products, a timely topic. In the workshop, we will review current practices and reflect upon prior work on studying talk-in-action and collocated interaction. We wish to begin a dialogue that takes on the renewed interest in research on spoken interaction with devices, grounded in the existing practices of the CSCW community.