Biblio
The growing diffusion of robotics in our daily life demands a deeper understanding of the mechanisms of trust in human-robot interaction. The performance of a robot is one of the most important factors influencing the trust of a human user. However, it is still unclear whether the circumstances in which a robot fails to affect the user's trust. We investigate how the perception of robot failures may influence the willingness of people to cooperate with the robot by following its instructions in a time-critical task. We conducted an experiment in which participants interacted with a robot that had previously failed in a related or an unrelated task. We hypothesized that users' observed and self-reported trust ratings would be higher in the condition where the robot has previously failed in an unrelated task. A proof-of-concept study with nine participants timidly confirms our hypothesis. At the same time, our results reveal some flaws in the design experimental, and encourage a future large scale study.
As robotic capabilities improve and robots become more capable as team members, a better understanding of effective human-robot teaming is needed. In this paper, we investigate failures by robots in various team configurations in space EVA operations. This paper describes the methodology of extending and the application of Work Models that Compute (WMC), a computational simulation framework, to model robot failures, interruptions, and the resolutions they require. Using these models, we investigate how different team configurations respond to a robot's failure to correctly complete the task and overall mission. We also identify key factors that impact the teamwork metrics for team designers to keep in mind while assembling teams and assigning taskwork to the agents. We highlight different metrics that these failures impact on team performance through varying components of teaming and interaction that occur. Finally, we discuss the future implications of this work and the future work to be done to investigate function allocation in human-robot teams.