Biblio

Since the 1990s, the concept of QoE has been increasingly present and many scientists take it into account within different fields of application. Taking for example the case of video streaming, the QoE has been well studied in this case while for the web the study of its QoE is relatively neglected. The Quality of Experience (QoE) is the set of objective and subjective characteristics that satisfy retain or give confidence to a user through the life cycle of a service. There are researches that take the different measurement metrics of QoE as a subject, others attack new ways to improve this QoE in order to satisfy the customer and gain his loyalty. In this paper, we focus on the web QoE that is declined by researches despite its great importance given the complexity of new web pages and their utility that is increasingly critical. The wealth of new web pages in images, videos, audios etc. and their growing significance prompt us to write this paper, in which we discuss a new method that aims to improve the web QoE in a software-defined network (SDN). Our proposed method consists in automating and making more flexible the management of the QoE improvement of the web pages and this by writing an algorithm that, depending on the case, chooses the necessary treatment to improve the web QoE of the page concerned and using both web prefetching and caching to accelerate the data transfer when the user asks for it. The first part of the paper discusses the advantages and disadvantages of existing works. In the second part we propose an automatic algorithm that treats each case with the appropriate solution that guarantees its best performance. The last part is devoted to the evaluation of the performance.