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2019-01-31
Jensen, Mads Møller, Rädle, Roman, Klokmose, Clemens N., Bodker, Susanne.  2018.  Remediating a Design Tool: Implications of Digitizing Sticky Notes. Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. :224:1–224:12.

Sticky notes are ubiquitous in design processes because of their tangibility and ease of use. Yet, they have well-known limitations in professional design processes, as documentation and distribution are cumbersome at best. This paper compares the use of sticky notes in ideation with a remediated digital sticky notes setup. The paper contributes with a nuanced understanding of what happens when remediating a physical design tool into digital space, by emphasizing focus shifts and breakdowns caused by the technology, but also benefits and promises inherent in the digital media. Despite users' preference for creating physical notes, handling digital notes on boards was easier and the potential of proper documentation make the digital setup a possible alternative. While the analogy in our remediation supported a transfer of learned handling, the users' experiences across technological setups impact their use and understanding, yielding new concerns regarding cross-device transfer and collaboration.