Biblio

The e-government concept and healthcare have usually been studied separately. Even when and where both e-government and healthcare systems were combined in a study, the roles of e-government in healthcare have not been examined. As a result., the complementarity of the systems poses potential challenges. The interpretive approach was applied in this study. Existing materials in the areas of healthcare and e-government were used as data from a qualitative method viewpoint. Dimension of change from the perspective of the structuration theory was employed to guide the data analysis. From the analysis., six factors were found to be the main roles of e-government in the implementation and application of e-health in the delivering of healthcare services. An understanding of the roles of e-government promotes complementarity., which enhances the healthcare service delivery to the community.