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2023-02-17
Maehigashi, Akihiro.  2022.  The Nature of Trust in Communication Robots: Through Comparison with Trusts in Other People and AI systems. 2022 17th ACM/IEEE International Conference on Human-Robot Interaction (HRI). :900–903.
In this study, the nature of human trust in communication robots was experimentally investigated comparing with trusts in other people and artificial intelligence (AI) systems. The results of the experiment showed that trust in robots is basically similar to that in AI systems in a calculation task where a single solution can be obtained and is partly similar to that in other people in an emotion recognition task where multiple interpretations can be acceptable. This study will contribute to designing a smooth interaction between people and communication robots.
2020-12-01
Ogawa, R., Park, S., Umemuro, H..  2019.  How Humans Develop Trust in Communication Robots: A Phased Model Based on Interpersonal Trust. 2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI). :606—607.

The purpose of this study was to propose a model of development of trust in social robots. Insights in interpersonal trust were adopted from social psychology and a novel model was proposed. In addition, this study aimed to investigate the relationship among trust development and self-esteem. To validate the proposed model, an experiment using a communication robot NAO was conducted and changes in categories of trust as well as self-esteem were measured. Results showed that general and category trust have been developed in the early phase. Self-esteem is also increased along the interactions with the robot.