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Teaching Students About Conversational AI Using Convo, a Conversational Programming Agent. 2021 IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC). :1–5.
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2021. Smart assistants, like Amazon's Alexa or Apple's Siri, have become commonplace in many people's lives, appearing in their phones and homes. Despite their ubiquity, these conversational AI agents still largely remain a mystery to many, in terms of how they work and what they can do. To lower the barrier to entry to understanding and creating these agents for young students, we expanded on Convo, a conversational programming agent that can respond to both voice and text inputs. The previous version of Convo focused on teaching only programming skills, so we created a simple, intuitive user interface for students to use those programming skills to train and create their own conversational AI agents. We also developed a curriculum to teach students about key concepts in AI and conversational AI in particular. We ran a 3-day workshop with 15 participating middle school students. Through the data collected from the pre- and post-workshop surveys as well as a mid-workshop brainstorming session, we found that after the workshop, students tended to think that conversational AI agents were less intelligent than originally perceived, gained confidence in their abilities to build these agents, and learned some key technical concepts about conversational AI as a whole. Based on these results, we are optimistic about CONVO'S ability to teach and empower students to develop conversational AI agents in an intuitive way.