Biblio

We seek to address the challenge of engineering socially intelligent personal agents that are privacy-aware. We propose Arnor, a method, including a metamodel based on social constructs. Arnor incorporates social norms and goes beyond existing agent-oriented software engineering (AOSE) methods by systematically capturing how a personal agent’s actions influence the social experience it delivers. We conduct two empirical studies to evaluate Arnor. First, via a multiphase developer study, we show that Arnor simplifies application development. Second, via simulation experiments, we show that Arnor provides improved privacy-preserving social experience to end users than personal agents engineered using a traditional AOSE method.

Social network services enable users to conveniently share personal information.  Often, the information shared concerns other people, especially other members of the social network service.  In such situations, two or more people can have conflicting privacy preferences; thus, an appropriate sharing policy may not be apparent. We identify such situations as multiuser privacy scenarios. Current approaches propose finding a sharing policy through preference aggregation.  However, studies suggest that users feel more confident in their decisions regarding sharing when they know the reasons behind each other's preferences.  The goals of this paper are (1) understanding how people decide the appropriate sharing policy in multiuser scenarios where arguments are employed, and (2) developing a computational model to predict an appropriate sharing policy for a given scenario. We report on a study that involved a survey of 988 Amazon MTurk users about a variety of multiuser scenarios and the optimal sharing policy for each scenario.  Our evaluation of the participants' responses reveals that contextual factors, user preferences, and arguments influence the optimal sharing policy in a multiuser scenario.  We develop and evaluate an inference model that predicts the optimal sharing policy given the three types of features.  We analyze the predictions of our inference model to uncover potential scenario types that lead to incorrect predictions, and to enhance our understanding of when multiuser scenarios are more or less prone to dispute.