| Title | Talking to GNOMEs: Exploring Privacy and Trust Around Internet of Things Devices in a Public Space |
| Publication Type | Conference Paper |
| Year of Publication | 2018 |
| Authors | Milton, Richard, Buyuklieva, Boyana, Hay, Duncan, Hudson-Smith, Andy, Gray, Steven |
| Conference Name | Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems |
| Publisher | ACM |
| Conference Location | New York, NY, USA |
| ISBN Number | 978-1-4503-5621-3 |
| Keywords | 3D printing, bluetooth beacons, bluetooth security, chatbots, composability, eddystone, Human Behavior, natural language, privacy, pubcrawl, public engagement, Resiliency |
| Abstract | Privacy issues can be difficult for end-users to understand and are therefore a key concern for information-sharing systems. This paper describes a deployment of fifteen Bluetooth-beacon-enabled 'creatures' spread across London's Queen Elizabeth Olympic Park, which initiate conversations on mobile phones in their vicinity via push notifications. Playing on the common assumption that neutral public settings promote anonymity, users' willingness to converse with personified chatbots is used as a proxy for understanding their inclination to share personal and potentially disclosing information. Each creature is linked to a conversational agent that asks for users' memories and their responses are then shared with other creatures in the network. This paper presents the design of an interactive device used to test users' awareness of how their information propagates to others. |
| URL | http://doi.acm.org/10.1145/3170427.3188481 |
| DOI | 10.1145/3170427.3188481 |
| Citation Key | milton_talking_2018 |
Talking to GNOMEs: Exploring Privacy and Trust Around Internet of Things Devices in a Public Space