| Title | An Interface Without A User: An Exploratory Design Study of Online Privacy Policies and Digital Legalese |
| Publication Type | Conference Paper |
| Year of Publication | 2018 |
| Authors | Pierce, James, Fox, Sarah, Merrill, Nick, Wong, Richmond, DiSalvo, Carl |
| Conference Name | Proceedings of the 2018 Designing Interactive Systems Conference |
| Publisher | ACM |
| Conference Location | New York, NY, USA |
| ISBN Number | 978-1-4503-5198-0 |
| Keywords | Human Behavior, Interaction design, privacy, Privacy Policies, privacy policy, pubcrawl, Scalability, security, terms of service |
| Abstract | Privacy policies are critical to understanding one's rights on online platforms, yet few users read them. In this pictorial, we approach this as a systemic issue that is part a failure of interaction design. We provided a variety of people with printed packets of privacy policies, aiming to tease out this form's capabilities and limitations as a design interface, to understand people's perception and uses, and to critically imagine pragmatic revisions and creative alternatives to existing privacy policies. |
| URL | http://doi.acm.org/10.1145/3196709.3196818 |
| DOI | 10.1145/3196709.3196818 |
| Citation Key | pierce_interface_2018 |
An Interface Without A User: An Exploratory Design Study of Online Privacy Policies and Digital Legalese