Biblio
Automated recommendations have become a common feature of modern online services and mobile apps. In many practical applications, the means provided for users to interact with recommender systems (e.g., to state explicit preferences or to provide feedback on the recommendations) are, however, very limited. In order to improve such systems and consequently user satisfaction, much research work has been done over the years to build richer and more intelligent user interfaces for recommender systems. In this tutorial, we provide a comprehensive overview of existing approaches to user interaction aspects of recommender systems, with a special focus on explanation interfaces. We also provide examples of real-world systems that implement advanced interaction mechanisms and discuss open challenges in the field.
This article addresses trust in computer systems as a social phenomenon, which depends on the type of relationship that is established through the computer, or with other individuals. It starts by theoretically contextualizing trust, and then situates trust in the field of computer science. Then, describes the proposed model, which builds on what one perceives to be trustworthy and is influenced by a number of factors such as the history of participation and user's perceptions. It ends by situating the proposed model as a key contribution for leveraging trustful interactions and ends by proposing it used to serve as a complement to foster user's trust needs in what concerns Human-computer Iteration or Computermediated Interactions.