A Human Information-Processing Analysis of Online Deception Detection - October 2015
Public Audience
Purpose: To highlight project progress. Information is generally at a higher level which is accessible to the interested public. All information contained in the report (regions 1-3) is a Government Deliverable/CDRL.
PI(s): Robert W. Proctor, Ninghui Li
Researchers: Jing Chen; Weining Yang; Aiping Xiong
HARD PROBLEM(S) ADDRESSED
- Human Behavior - Predicting individual users’ judgments and decisions regarding possible online deception. Our research addresses this problem within the context of examining user decisions with regard to phishing attacks. This work is grounded within the scientific literature on human decision-making processes.
PUBLICATIONS
Chen, J., Yang, W., Xiong, A., Li, N., & Proctor, R. W. (August 5, 2015). Warning users of phishing attacks with a Google Chrome extension. Talk presented at Human-Computer Interaction International 2015, Los Angeles, CA.
Proctor, R. W., & Chen, J. (2015). The role of human factors/ergonomics in the science of security: Decision making and action selection in cyberspace. Human Factors, 57, 721–727.
ACCOMPLISHMENT HIGHLIGHTS
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Additional participants completed the field experiment investigating the effectiveness of a phishing warning interface. The results from these participants continued to confirm the preliminary conclusion that the new warning interface is effective at preventing users from entering their personal information into a fraudulent web site.
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Domain highlighting was evaluated with an online survey in which participants judged the safety of web pages. The final results indicated that highlighting did not significantly improve detection of fake web sites, nor did directing participants to look at the address bar.