Visible to the public Automatic Archiving Versus Default Deletion: What Snapchat Tells Us About Ephemerality in Design

TitleAutomatic Archiving Versus Default Deletion: What Snapchat Tells Us About Ephemerality in Design
Publication TypeConference Paper
Year of Publication2016
AuthorsXu, Bin, Chang, Pamara, Welker, Christopher L., Bazarova, Natalya N., Cosley, Dan
Conference NameProceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing
PublisherACM
Conference LocationNew York, NY, USA
ISBN Number978-1-4503-3592-8
KeywordsCollaboration, data deletion, Ephemerality, Human Behavior, ownership, permanence, privacy, pubcrawl, Scalability, Snapchat
Abstract

Unlike most social media, where automatic archiving of data is the default, Snapchat defaults to ephemerality: deleting content shortly after it is viewed by a receiver. Interviews with 25 Snapchat users show that ephemerality plays a key role in shaping their practices. Along with friend-adding features that facilitate a network of mostly close relations, default deletion affords everyday, mundane talk and reduces self-consciousness while encouraging playful interaction. Further, although receivers can save content through screenshots, senders are notified; this selective saving with notification supports complex information norms that preserve the feel of ephemeral communication while supporting the capture of meaningful content. This dance of giving and taking, sharing and showing, and agency for both senders and receivers provides the basis for a rich design space of mechanisms, levels, and domains for ephemerality.

URLhttp://doi.acm.org/10.1145/2818048.2819948
DOI10.1145/2818048.2819948
Citation Keyxu_automatic_2016