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AgentSmith: Exploring Agentic Systems. Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems. :234–238.
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2016. The design of systems with independent agency to act on the environment or which can act as persuasive agents requires consideration of not only the technical aspects of design, but of the psychological, sociological, and philosophical aspects as well. Creating usable, safe, and ethical systems will require research into human-computer communication, in order to design systems that can create and maintain a relationship with users, explain their workings, and act in the best interests of both users and of the larger society.