Biblio

Every company may be located at the junction of several Supply Chains (SCs) to meet the requirements of many different end customers. To achieve a sustainable competitive advantage over its business rivals, a company needs to continuously improve its relations to its different stakeholders as well as its performance in terms of integrating its decision processes and hence, its communication and information systems. Furthermore, customers' growing awareness of green and sustainable matters and new national and international regulations force enterprises to rethink their whole system. In this paper we propose a model to quantify the identified potential risks to assist in designing or re-designing a supply chain. So that managers may take adequate decisions to have the continuing ability of satisfying customers' requirements. A case study, developed at kuehne + nagel Luxembourg is provided.