Biblio

Numerous cloud service certifications (CSCs) are emerging in practice. However, in their striving to establish the market standard, CSC initiatives proceed independently, resulting in a disparate collection of CSCs that are predominantly proprietary, based on various standards, and differ in terms of scope, audit process, and underlying certification schemes. Although literature suggests that a certification's design influences its effectiveness, research on CSC design is lacking and there are no commonly agreed structural characteristics of CSCs. Informed by data from 13 expert interviews and 7 cloud computing standards, this paper delineates and structures CSC knowledge by developing a taxonomy for criteria to be assessed in a CSC. The taxonomy consists of 6 dimensions with 28 subordinate characteristics and classifies 328 criteria, thereby building foundations for future research to systematically develop and investigate the efficacy of CSC designs as well as providing a knowledge base for certifiers, cloud providers, and users.