Biblio

Due to explosive increase in teledensity, penetration of mobile networks in urban as well as rural areas, m-governance in India is growing from infancy to a more mature shape. Various steps are taken by Indian government for offering citizen services through mobile platform hence offering smooth transition from web based e-gov services to more pervasive mobile based services. Municipalities and Municipal corporations in India are already providing m-gov services like property and professional tax transaction, Birth and death registration, Marriage registration, due of taxes and charges etc. through SMS alerts or via call centers. To the best of our knowledge no municipality offers mobile based services in Solid Waste management sector. This paper proposes an m-gov service implemented as Android mobile application for SWM department, AMC, Ahmadabad. The application operates on real time data collected from a fully automated Solid waste Collection process integrated using RFID, GPS, GIS and GPRS proposed in the preceding work by the authors. The mobile application facilitates citizens to interactively view the status of the cleaning process of their area file complaints in the case of failure and also can follow up the status of their complaints which could be handled by SWM officials using the same application. This application also facilitates SWM officials to observe, analyze the real time status of the collection process and generated reports.