Biblio

To make supply chains sustainable and smart, companies can use information and communication technologies to manage procurement, sourcing, conversion, logistics, and customer relationship management activities. Characterized by profit, people, and planet, the supply chain processes of creating values and managing risks are expected to be digitally transformed. Once digitized, datafied, and networked, supply chains can account for substantial progress towards sustainability. Given the lack of clarity on the concepts of resilience and human rights for the supply chain, especially with the recent advancement of social media, big data, artificial intelligence, and cloud computing, the study conducts a scoping review. To identify the size, scope, and themes, it collected 180 articles from the Web of Science bibliographic database. The bibliometric findings reveal the overall conceptual and intellectual structure, and the gaps for further research and development. The concept of resilience can be enriched, for instance, by the environmental, social, and governance (ESG) concerns. The enriched notion of resilience can also be expressed in digitized, datafied, and networked forms.