Biblio

Health Information Technology Systems (HITS) are increasingly used to improve the quality of patient care while reducing costs. These systems have been developed in response to the changing models of care to an ongoing relationship between patient and care team, supported by the use of technology due to the increased instance of chronic disease. However, the use of HITS may increase the risk to patient safety and security. While standards can be used to address and manage these risks, significant communication problems exist between experts working in different departments. These departments operate in silos often leading to communication breakdowns. For example, risk management stakeholders who are not clinicians may struggle to understand, define and manage risks associated with these systems when talking to medical professionals as they do not understand medical terminology or the associated care processes. In order to overcome this communication problem, we propose the use of the “Three Amigos” approach together with the use of the SIMPLE tool that has been developed to assist patients in understanding medical terms. This paper examines how the “Three Amigos” approach and the SIMPLE tool can be used to improve estimation of severity of risk by non-clinical risk management stakeholders and provides a practical example of their use in a ten step risk management process.

Open data is publicly available data that can be universally and readily accessed, used, and redistributed. Open data holds particular potential in the health and social sectors but, presently, health and social data are often published in a 'closed' format. There are different tools that allow to 'open' data, clean, structure and process them in order to elaborate them and build advanced services but, unfortunately, there is no single tool that can be used to perform all different tasks. We believe that the availability of Open Data in the health and social fields should be greatly increased and a way for creating new health and social services should be provided. In this paper, we present a framework that allows to create health and social Open Data starting from whatever is available on the web and to easily build advanced services based on those data.