Visible to the public Biblio

Filters: Author is Egelman, Serge  [Clear All Filters]
2020-03-31
Reyes, Irwin, Wijesekera, Primal, Reardon, Joel, Elazari, Amit, Razaghpanah, Abbas, Vallina-Rodriguez, Narseo, Egelman, Serge.  2018.  “Won’t Somebody Think of the Children?” Examining COPPA Compliance at Scale Proceedings on Privacy Enhancing Technologies. 2018:63-83.

We present a scalable dynamic analysis framework that allows for the automatic evaluation of the privacy behaviors of Android apps. We use our system to analyze mobile apps’ compliance with the Children’s Online Privacy Protection Act (COPPA), one of the few stringent privacy laws in the U.S. Based on our automated analysis of 5,855 of the most popular free children’s apps, we found that a majority are potentially in violation of COPPA, mainly due to their use of thirdparty SDKs. While many of these SDKs offer configuration options to respect COPPA by disabling tracking and behavioral advertising, our data suggest that a majority of apps either do not make use of these options or incorrectly propagate them across mediation SDKs. Worse, we observed that 19% of children’s apps collect identifiers or other personally identifiable information (PII) via SDKs whose terms of service outright prohibit their use in child-directed apps. Finally, we show that efforts by Google to limit tracking through the use of a resettable advertising ID have had little success: of the 3,454 apps that share the resettable ID with advertisers, 66% transmit other, non-resettable, persistent identifiers as well, negating any intended privacy-preserving properties of the advertising ID.

2019-01-16
Reeder, Robert W., Felt, Adrienne Porter, Consolvo, Sunny, Malkin, Nathan, Thompson, Christopher, Egelman, Serge.  2018.  An Experience Sampling Study of User Reactions to Browser Warnings in the Field. Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. :512:1–512:13.
Web browser warnings should help protect people from malware, phishing, and network attacks. Adhering to warnings keeps people safer online. Recent improvements in warning design have raised adherence rates, but they could still be higher. And prior work suggests many people still do not understand them. Thus, two challenges remain: increasing both comprehension and adherence rates. To dig deeper into user decision making and comprehension of warnings, we performed an experience sampling study of web browser security warnings, which involved surveying over 6,000 Chrome and Firefox users in situ to gather reasons for adhering or not to real warnings. We find these reasons are many and vary with context. Contrary to older prior work, we do not find a single dominant failure in modern warning design—like habituation—that prevents effective decisions. We conclude that further improvements to warnings will require solving a range of smaller contextual misunderstandings.
2017-08-02
Harbach, Marian, De Luca, Alexander, Egelman, Serge.  2016.  The Anatomy of Smartphone Unlocking: A Field Study of Android Lock Screens. Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems. :4806–4817.

To prevent unauthorized parties from accessing data stored on their smartphones, users have the option of enabling a "lock screen" that requires a secret code (e.g., PIN, drawing a pattern, or biometric) to gain access to their devices. We present a detailed analysis of the smartphone locking mechanisms currently available to billions of smartphone users worldwide. Through a month-long field study, we logged events from a panel of users with instrumented smartphones (N=134). We are able to show how existing lock screen mechanisms provide users with distinct tradeoffs between usability (unlocking speed vs. unlocking frequency) and security. We find that PIN users take longer to enter their codes, but commit fewer errors than pattern users, who unlock more frequently and are very prone to errors. Overall, PIN and pattern users spent the same amount of time unlocking their devices on average. Additionally, unlock performance seemed unaffected for users enabling the stealth mode for patterns. Based on our results, we identify areas where device locking mechanisms can be improved to result in fewer human errors – increasing usability – while also maintaining security.

2017-04-24
Egelman, Serge, Harbach, Marian, Peer, Eyal.  2016.  Behavior Ever Follows Intention?: A Validation of the Security Behavior Intentions Scale (SeBIS) Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems. :5257–5261.

The Security Behavior Intentions Scale (SeBIS) measures the computer security attitudes of end-users. Because intentions are a prerequisite for planned behavior, the scale could therefore be useful for predicting users' computer security behaviors. We performed three experiments to identify correlations between each of SeBIS's four sub-scales and relevant computer security behaviors. We found that testing high on the awareness sub-scale correlated with correctly identifying a phishing website; testing high on the passwords sub-scale correlated with creating passwords that could not be quickly cracked; testing high on the updating sub-scale correlated with applying software updates; and testing high on the securement sub-scale correlated with smartphone lock screen usage (e.g., PINs). Our results indicate that SeBIS predicts certain computer security behaviors and that it is a reliable and valid tool that should be used in future research.