Biblio

Consumer IoT devices may suffer malware attacks, and be recruited into botnets or worse. There is evidence that generic advice to device owners to address IoT malware can be successful, but this does not account for emerging forms of persistent IoT malware. Less is known about persistent malware, which resides on persistent storage, requiring targeted manual effort to remove it. This paper presents a field study on the removal of persistent IoT malware by consumers. We partnered with an ISP to contrast remediation times of 760 customers across three malware categories: Windows malware, non-persistent IoT malware, and persistent IoT malware. We also contacted ISP customers identified as having persistent IoT malware on their network-attached storage devices, specifically QSnatch. We found that persistent IoT malware exhibits a mean infection duration many times higher than Windows or Mirai malware; QSnatch has a survival probability of 30% after 180 days, whereby most if not all other observed malware types have been removed. For interviewed device users, QSnatch infections lasted longer, so are apparently more difficult to get rid of, yet participants did not report experiencing difficulty in following notification instructions. We see two factors driving this paradoxical finding: First, most users reported having high technical competency. Also, we found evidence of planning behavior for these tasks and the need for multiple notifications. Our findings demonstrate the critical nature of interventions from outside for persistent malware, since automatic scan of an AV tool or a power cycle, like we are used to for Windows malware and Mirai infections, will not solve persistent IoT malware infections.

This paper illuminates the problem of non-secure DNS dynamic updates, which allow a miscreant to manipulate DNS entries in the zone files of authoritative name servers. We refer to this type of attack as to zone poisoning. This paper presents the first measurement study of the vulnerability. We analyze a random sample of 2.9 million domains and the Alexa top 1 million domains and find that at least 1,877 (0.065%) and 587 (0.062%) of domains are vulnerable, respectively. Among the vulnerable domains are governments, health care providers and banks, demonstrating that the threat impacts important services. Via this study and subsequent notifications to affected parties, we aim to improve the security of the DNS ecosystem.