Biblio

False alarm and miss are two general kinds of alarm errors and they can decrease operator's trust in the alarm system. Specifically, there are two different forms of trust in such systems, represented by two kinds of responses to alarms in this research. One is compliance and the other is reliance. Besides false alarm and miss, the two responses are differentially affected by properties of the alarm system, situational factors or operator factors. However, most of the existing studies have qualitatively analyzed the relationship between a single variable and the two responses. In this research, all available experimental studies are identified through database searches using keyword "compliance and reliance" without restriction on year of publication to December 2017. Six relevant studies and fifty-two sets of key data are obtained as the data base of this research. Furthermore, neural network is adopted as a tool to establish the quantitative relationship between multiple factors and the two forms of trust, respectively. The result will be of great significance to further study the influence of human decision making on the overall fault detection rate and the false alarm rate of the human machine system.

Trust plays an important role in various user-facing systems and applications. It is particularly important in the context of decision support systems, where the system's output serves as one of the inputs for the users' decision making processes. In this work, we study the dynamics of explicit and implicit user trust in a simulated automated quality monitoring system, as a function of the system accuracy. We establish that users correctly perceive the accuracy of the system and adjust their trust accordingly.

Trust plays an important role in various user-facing systems and applications. It is particularly important in the context of decision support systems, where the system's output serves as one of the inputs for the users' decision making processes. In this work, we study the dynamics of explicit and implicit user trust in a simulated automated quality monitoring system, as a function of the system accuracy. We establish that users correctly perceive the accuracy of the system and adjust their trust accordingly.

Humans can easily find themselves in high cost situations where they must choose between suggestions made by an automated decision aid and a conflicting human decision aid. Previous research indicates that humans often rely on automation or other humans, but not both simultaneously. Expanding on previous work conducted by Lyons and Stokes (2012), the current experiment measures how trust in automated or human decision aids differs along with perceived risk and workload. The simulated task required 126 participants to choose the safest route for a military convoy; they were presented with conflicting information from an automated tool and a human. Results demonstrated that as workload increased, trust in automation decreased. As the perceived risk increased, trust in the human decision aid increased. Individual differences in dispositional trust correlated with an increased trust in both decision aids. These findings can be used to inform training programs for operators who may receive information from human and automated sources. Examples of this context include: air traffic control, aviation, and signals intelligence.

Humans can easily find themselves in high cost situations where they must choose between suggestions made by an automated decision aid and a conflicting human decision aid. Previous research indicates that humans often rely on automation or other humans, but not both simultaneously. Expanding on previous work conducted by Lyons and Stokes (2012), the current experiment measures how trust in automated or human decision aids differs along with perceived risk and workload. The simulated task required 126 participants to choose the safest route for a military convoy; they were presented with conflicting information from an automated tool and a human. Results demonstrated that as workload increased, trust in automation decreased. As the perceived risk increased, trust in the human decision aid increased. Individual differences in dispositional trust correlated with an increased trust in both decision aids. These findings can be used to inform training programs for operators who may receive information from human and automated sources. Examples of this context include: air traffic control, aviation, and signals intelligence.