Biblio

Humanoid robots, with a focus on personalised social behaviours, are increasingly being deployed in educational settings to support learning. However, crafting pedagogical HRI designs and robot interventions that have a real, positive impact on participants' learning, as well as effectively measuring such impact, is still an open challenge. As a first effort in tackling the issue, in this paper we propose a novel robot-mediated, collaborative problem solving activity for school children, called JUSThink, aiming at improving their computational thinking skills. JUSThink will serve as a baseline and reference for investigating how the robot's behaviour can influence the engagement of the children with the activity, as well as their collaboration and mutual understanding while working on it. To this end, this first iteration aims at investigating (i) participants' engagement with the activity (Intrinsic Motivation Inventory-IMI), their mutual understanding (IMIlike) and perception of the robot (Godspeed Questionnaire); (ii) participants' performance during the activity, using several performance and learning metrics. We carried out an extensive user-study in two international schools in Switzerland, in which around 100 children participated in pairs in one-hour long interactions with the activity. Surprisingly, we observe that while a teams' performance significantly affects how team members evaluate their competence, mutual understanding and task engagement, it does not affect their perception of the robot and its helpfulness, a fact which highlights the need for baseline studies and multi-dimensional evaluation metrics when assessing the impact of robots in educational activities.

Traditional security practices focus on negative incentives that attempt to force compliance through constraints, monitoring, and punishment. This paper describes a missing dimension of most organizations' insider threat defense-one that explicitly considers positive incentives for attracting individuals to act in the interests of the organization. Positive incentives focus on properties of the organizational context of workforce management practices - including those relating to organizational supportiveness, coworker connectedness, and job engagement. Without due attention to the organizational context in which insider threats occur, insider misbehaviors may simply reoccur as a natural response to counterproductive or dysfunctional management practices. A balanced combination of positive and negative incentives can improve employees' relationships with the organization and provide a means for employees to better cope with personal and professional stressors. An insider threat program that balances organizational incentives can become an advocate for the workforce and a means for improving employee work life - a welcome message to employees who feel threatened by programs focused on discovering insider wrongdoing.

Organisers of large-scale crowdsourcing initiatives need to consider how to produce outcomes with their projects, but also how to build volunteer capacity. The initial project experience of contributors plays an important role in this, particularly when the contribution process requires some degree of expertise. We propose three analytical dimensions to assess first-time contributor engagement based on readily available public data: cohort analysis, task analysis, and observation of contributor performance. We apply these to a large-scale study of remote mapping activities coordinated by the Humanitarian OpenStreetMap Team, a global volunteer effort with thousands of contributors. Our study shows that different coordination practices can have a marked impact on contributor retention, and that complex task designs can be a deterrent for certain contributor groups. We close by providing recommendations about how to build and sustain volunteer capacity in these and comparable crowdsourcing systems.

This article addresses trust in computer systems as a social phenomenon, which depends on the type of relationship that is established through the computer, or with other individuals. It starts by theoretically contextualizing trust, and then situates trust in the field of computer science. Then, describes the proposed model, which builds on what one perceives to be trustworthy and is influenced by a number of factors such as the history of participation and user's perceptions. It ends by situating the proposed model as a key contribution for leveraging trustful interactions and ends by proposing it used to serve as a complement to foster user's trust needs in what concerns Human-computer Iteration or Computermediated Interactions.