A model for Human-computer trust: A key contribution for leveraging trustful interactions
Title | A model for Human-computer trust: A key contribution for leveraging trustful interactions |
Publication Type | Conference Paper |
Year of Publication | 2014 |
Authors | Sousa, S., Dias, P., Lamas, D. |
Conference Name | Information Systems and Technologies (CISTI), 2014 9th Iberian Conference on |
Date Published | June |
Keywords | Collaboration, Computational modeling, computer mediated communication, Computer science, computer systems, computer-mediated interactions, Computers, Context, Correlation, Educational institutions, Engagement, human computer interaction, human-computer iteration, Human-computer trust, human-computer trust model, Interaction design, Participation, participation history, psychology, social phenomenon, trustful interaction leveraging, user perceptions, user trust needs |
Abstract | This article addresses trust in computer systems as a social phenomenon, which depends on the type of relationship that is established through the computer, or with other individuals. It starts by theoretically contextualizing trust, and then situates trust in the field of computer science. Then, describes the proposed model, which builds on what one perceives to be trustworthy and is influenced by a number of factors such as the history of participation and user's perceptions. It ends by situating the proposed model as a key contribution for leveraging trustful interactions and ends by proposing it used to serve as a complement to foster user's trust needs in what concerns Human-computer Iteration or Computermediated Interactions. |
DOI | 10.1109/CISTI.2014.6876935 |
Citation Key | 6876935 |
- human computer interaction
- user trust needs
- user perceptions
- trustful interaction leveraging
- social phenomenon
- psychology
- participation history
- Participation
- Interaction design
- human-computer trust model
- Human-computer trust
- human-computer iteration
- collaboration
- Engagement
- Educational institutions
- Correlation
- Context
- Computers
- computer-mediated interactions
- computer systems
- computer science
- computer mediated communication
- Computational modeling