Biblio
This paper presents a computational model for managing an Embodied Conversational Agent's first impressions of warmth and competence towards the user. These impressions are important to manage because they can impact users' perception of the agent and their willingness to continue the interaction with the agent. The model aims at detecting user's impression of the agent and producing appropriate agent's verbal and nonverbal behaviours in order to maintain a positive impression of warmth and competence. User's impressions are recognized using a machine learning approach with facial expressions (action units) which are important indicators of users' affective states and intentions. The agent adapts in real-time its verbal and nonverbal behaviour, with a reinforcement learning algorithm that takes user's impressions as reward to select the most appropriate combination of verbal and non-verbal behaviour to perform. A user study to test the model in a contextualized interaction with users is also presented. Our hypotheses are that users' ratings differs when the agents adapts its behaviour according to our reinforcement learning algorithm, compared to when the agent does not adapt its behaviour to user's reactions (i.e., when it randomly selects its behaviours). The study shows a general tendency for the agent to perform better when using our model than in the random condition. Significant results shows that user's ratings about agent's warmth are influenced by their a-priori about virtual characters, as well as that users' judged the agent as more competent when it adapted its behaviour compared to random condition.
In military operation or emergency response situations, very frequently a commander will need to assemble and dynamically manage Community of Interest (COI) mobile groups to achieve a critical mission assigned despite failure, disconnection or compromise of COI members. We combine the designs of COI hierarchical management for scalability and reconfigurability with COI dynamic trust management for survivability and intrusion tolerance to compose a scalable, reconfigurable, and survivable COI management protocol for managing COI mission-oriented mobile groups in heterogeneous mobile environments. A COI mobile group in this environment would consist of heterogeneous mobile entities such as communication-device-carried personnel/robots and aerial or ground vehicles operated by humans exhibiting not only quality of service (QoS) characters, e.g., competence and cooperativeness, but also social behaviors, e.g., connectivity, intimacy and honesty. A COI commander or a subtask leader must measure trust with both social and QoS cognition depending on mission task characteristics and/or trustee properties to ensure successful mission execution. In this paper, we present a dynamic hierarchical trust management protocol that can learn from past experiences and adapt to changing environment conditions, e.g., increasing misbehaving node population, evolving hostility and node density, etc. to enhance agility and maximize application performance. With trust-based misbehaving node detection as an application, we demonstrate how our proposed COI trust management protocol is resilient to node failure, disconnection and capture events, and can help maximize application performance in terms of minimizing false negatives and positives in the presence of mobile nodes exhibiting vastly distinct QoS and social behaviors.
In military operation or emergency response situations, very frequently a commander will need to assemble and dynamically manage Community of Interest (COI) mobile groups to achieve a critical mission assigned despite failure, disconnection or compromise of COI members. We combine the designs of COI hierarchical management for scalability and reconfigurability with COI dynamic trust management for survivability and intrusion tolerance to compose a scalable, reconfigurable, and survivable COI management protocol for managing COI mission-oriented mobile groups in heterogeneous mobile environments. A COI mobile group in this environment would consist of heterogeneous mobile entities such as communication-device-carried personnel/robots and aerial or ground vehicles operated by humans exhibiting not only quality of service (QoS) characters, e.g., competence and cooperativeness, but also social behaviors, e.g., connectivity, intimacy and honesty. A COI commander or a subtask leader must measure trust with both social and QoS cognition depending on mission task characteristics and/or trustee properties to ensure successful mission execution. In this paper, we present a dynamic hierarchical trust management protocol that can learn from past experiences and adapt to changing environment conditions, e.g., increasing misbehaving node population, evolving hostility and node density, etc. to enhance agility and maximize application performance. With trust-based misbehaving node detection as an application, we demonstrate how our proposed COI trust management protocol is resilient to node failure, disconnection and capture events, and can help maximize application performance in terms of minimizing false negatives and positives in the presence of mobile nodes exhibiting vastly distinct QoS and social behaviors.