Biblio
Throughout the life cycle of any technical project, the enterprise needs to assess the risks associated with its development, commissioning, operation and decommissioning. This article defines the task of researching risks in relation to the operation of a data storage subsystem in the cloud infrastructure of a geographically distributed company and the tools that are required for this. Analysts point out that, compared to 2018, in 2019 there were 3.5 times more cases of confidential information leaks from storages on unprotected (freely accessible due to incorrect configuration) servers in cloud services. The total number of compromised personal data and payment information records increased 5.4 times compared to 2018 and amounted to more than 8.35 billion records. Moreover, the share of leaks of payment information has decreased, but the percentage of leaks of personal data has grown and accounts for almost 90% of all leaks from cloud storage. On average, each unsecured service identified resulted in 33.7 million personal data records being leaked. Leaks are mainly related to misconfiguration of services and stored resources, as well as human factors. These impacts can be minimized by improving the skills of cloud storage administrators and regularly auditing storage. Despite its seeming insecurity, the cloud is a reliable way of storing data. At the same time, leaks are still occurring. According to Kaspersky Lab, every tenth (11%) data leak from the cloud became possible due to the actions of the provider, while a third of all cyber incidents in the cloud (31% in Russia and 33% in the world) were due to gullibility company employees caught up in social engineering techniques. Minimizing the risks associated with the storage of personal data is one of the main tasks when operating a company's cloud infrastructure.
Currently, organisations find it difficult to design a Decision Support System (DSS) that can predict various operational risks, such as financial and quality issues, with operational risks responsible for significant economic losses and damage to an organisation's reputation in the market. This paper proposes a new DSS for risk assessment, called the Fuzzy Inference DSS (FIDSS) mechanism, which uses fuzzy inference methods based on an organisation's big data collection. It includes the Emerging Association Patterns (EAP) technique that identifies the important features of each risk event. Then, the Mamdani fuzzy inference technique and several membership functions are evaluated using the firm's data sources. The FIDSS mechanism can enhance an organisation's decision-making processes by quantifying the severity of a risk as low, medium or high. When it automatically predicts a medium or high level, it assists organisations in taking further actions that reduce this severity level.