Biblio
This research used an Autonomous Security Robot (ASR) scenario to examine public reactions to a robot that possesses the authority and capability to inflict harm on a human. Individual differences in terms of personality and Perfect Automation Schema (PAS) were examined as predictors of trust in the ASR. Participants (N=316) from Amazon Mechanical Turk (MTurk) rated their trust of the ASR and desire to use ASRs in public and military contexts following a 2-minute video depicting the robot interacting with three research confederates. The video showed the robot using force against one of the three confederates with a non-lethal device. Results demonstrated that individual differences factors were related to trust and desired use of the ASR. Agreeableness and both facets of the PAS (high expectations and all-or-none beliefs) demonstrated unique associations with trust using multiple regression techniques. Agreeableness, intellect, and high expectations were uniquely related to desired use for both public and military domains. This study showed that individual differences influence trust and one's desired use of ASRs, demonstrating that societal reactions to ASRs may be subject to variation among individuals.
As we expect that the presence of autonomous robots in our everyday life will increase, we must consider that people will have not only to accept robots to be a fundamental part of their lives, but they will also have to trust them to reliably and securely engage them in collaborative tasks. Several studies showed that robots are more comfortable interacting with robots that respect social conventions. However, it is still not clear if a robot that expresses social conventions will gain more favourably people's trust. In this study, we aimed to assess whether the use of social behaviours and natural communications can affect humans' sense of trust and companionship towards the robots. We conducted a between-subjects study where participants' trust was tested in three scenarios with increasing trust criticality (low, medium, high) in which they interacted either with a social or a non-social robot. Our findings showed that participants trusted equally a social and non-social robot in the low and medium consequences scenario. On the contrary, we observed that participants' choices of trusting the robot in a higher sensitive task was affected more by a robot that expressed social cues with a consequent decrease of their trust in the robot.