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Cyber-Physical Systems Virtual Organization
Read-only archive of site from September 29, 2023.
CPS-VO
customer support agents
biblio
Isa: Intuit Smart Agent, A Neural-Based Agent-Assist Chatbot
Submitted by aekwall on Mon, 12/16/2019 - 2:28pm
BiLSTM
neural-based agent-assist chatbot
Isa system
Intuit Smart Agent system
internal group messaging channels
goal oriented chatbot
electronic commerce
customer wait time
customer support agents
customer services
customer service agents
customer experience
Currencies
conversational AI
call centres
call centers
Scalability
B2C companies
Artificial Intelligence
conversational agent
software agents
conversation agents
Neural networks
recurrent neural nets
Companies
multi-agent systems
Metrics
pubcrawl
Human behavior
feature extraction
Task Analysis