Title | E-collaboration of Virtual Teams: The Mediating Effect of Interpersonal Trust |
Publication Type | Conference Paper |
Year of Publication | 2017 |
Authors | Kauffmann, David, Carmi, Golan |
Conference Name | Proceedings of the 2017 International Conference on E-Business and Internet |
Publisher | ACM |
Conference Location | New York, NY, USA |
ISBN Number | 978-1-4503-5208-6 |
Keywords | Collaboration, communication, distributed team, Human Behavior, human trust, pubcrawl, Trust, Virtual team |
Abstract | This study examines the relationship between task communication and relationship communication, and collaboration by exploring the mediating effect of interpersonal trust in a virtual team environment. A theoretical model was developed to examine this relationship where cognitive trust and affective trust are defined as mediation variables between communication and collaboration. The main results of this study show that firstly, there is a significant correlation with a large effect size between communication, trust, and collaboration. Secondly, interpersonal trust plays an important role as a mediator in the relationship between communication and collaboration, especially in relationship communication within virtual teams. |
URL | http://doi.acm.org/10.1145/3092027.3092039 |
DOI | 10.1145/3092027.3092039 |
Citation Key | kauffmann_e-collaboration_2017 |