Visible to the public E-collaboration of Virtual Teams: The Mediating Effect of Interpersonal Trust

TitleE-collaboration of Virtual Teams: The Mediating Effect of Interpersonal Trust
Publication TypeConference Paper
Year of Publication2017
AuthorsKauffmann, David, Carmi, Golan
Conference NameProceedings of the 2017 International Conference on E-Business and Internet
PublisherACM
Conference LocationNew York, NY, USA
ISBN Number978-1-4503-5208-6
KeywordsCollaboration, communication, distributed team, Human Behavior, human trust, pubcrawl, Trust, Virtual team
AbstractThis study examines the relationship between task communication and relationship communication, and collaboration by exploring the mediating effect of interpersonal trust in a virtual team environment. A theoretical model was developed to examine this relationship where cognitive trust and affective trust are defined as mediation variables between communication and collaboration. The main results of this study show that firstly, there is a significant correlation with a large effect size between communication, trust, and collaboration. Secondly, interpersonal trust plays an important role as a mediator in the relationship between communication and collaboration, especially in relationship communication within virtual teams.
URLhttp://doi.acm.org/10.1145/3092027.3092039
DOI10.1145/3092027.3092039
Citation Keykauffmann_e-collaboration_2017