| Title | The Dynamics of Trust and Verbal Anthropomorphism in Human-Autonomy Teaming |
| Publication Type | Conference Paper |
| Year of Publication | 2021 |
| Authors | Cohen, Myke C., Demir, Mustafa, Chiou, Erin K., Cooke, Nancy J. |
| Conference Name | 2021 IEEE 2nd International Conference on Human-Machine Systems (ICHMS) |
| Keywords | anthropomorphism, artificial intelligence, Conferences, Correlation, Fluctuations, Human Behavior, human trust, Human-autonomy Teams, maintenance engineering, Market research, measurement uncertainty, pubcrawl, Team Coordination, Trust, Unmanned Air Vehicle Systems |
| Abstract | Trust in autonomous teammates has been shown to be a key factor in human-autonomy team (HAT) performance, and anthropomorphism is a closely related construct that is underexplored in HAT literature. This study investigates whether perceived anthropomorphism can be measured from team communication behaviors in a simulated remotely piloted aircraft system task environment, in which two humans in unique roles were asked to team with a synthetic (i.e., autonomous) pilot agent. We compared verbal and self-reported measures of anthropomorphism with team error handling performance and trust in the synthetic pilot. Results for this study show that trends in verbal anthropomorphism follow the same patterns expected from self-reported measures of anthropomorphism, with respect to fluctuations in trust resulting from autonomy failures. |
| DOI | 10.1109/ICHMS53169.2021.9582655 |
| Citation Key | cohen_dynamics_2021 |
The Dynamics of Trust and Verbal Anthropomorphism in Human-Autonomy Teaming