Biblio

This paper aims to discover the characteristics of acceptance of mobile government systems by elderly. Several initiatives and projects offer various governmental services for them, like information sharing, alerting and mHealth services. All of them carry important benefits for this user group, but these can only be utilized if the user acceptance is at a certain level. This is a requirement in order for the users to perceive the services as a benefit and not as hindrance. The key aspects for high acceptance are usability and user-friendliness, which will lead to successful-government systems designed for the target group. We have applied a combination of qualitative and quantitative research methods including an m-Government prototype to explore the key acceptance factors. Research approach utilizes the IGUAN framework, which is a user-driven method. We collected and analysed data guided by IGUAN framework about the acceptance of e-government services by elderly. The target group was recruited from Germany and Hungary. Our findings draw the attention to perceived security and perceived usability of an application; these are decisive factors for this target group.

{Information and Communications Technology (ICT) have rationalized government services into a more efficient and transparent government. However, a large part of the government services remained constant in the manual process due to the high cost of ICT. The purpose of this paper is to explore the role of e-governance and ICT in the legislative management of municipalities in the Philippines. This study adopted the phases of Princeton Project Management Methodology (PPMM) as the approach in the development of LeMTrac. This paper utilized the developmental- quantitative research design involving two (2) sets of respondents, which are the end-users and IT experts. Majority of the respondents perceived that the system as "highly acceptable" with an average Likert score of 4.72 for the ISO 9126 Software quality metric Usability. The findings also reveal that the integration of LeMTrac within the Sangguniang Bayan (SB) Office in the Municipal Local Government Units (LGU) of Nabua and Bula, Camarines Sur provided better accessibility, security, and management of documents.

The e-government concept and healthcare have usually been studied separately. Even when and where both e-government and healthcare systems were combined in a study, the roles of e-government in healthcare have not been examined. As a result., the complementarity of the systems poses potential challenges. The interpretive approach was applied in this study. Existing materials in the areas of healthcare and e-government were used as data from a qualitative method viewpoint. Dimension of change from the perspective of the structuration theory was employed to guide the data analysis. From the analysis., six factors were found to be the main roles of e-government in the implementation and application of e-health in the delivering of healthcare services. An understanding of the roles of e-government promotes complementarity., which enhances the healthcare service delivery to the community.

In our daily lives, the advances of new technology can be used to sustain the development of people across the globe. Particularly, e-government can be the dynamo of the development for the people. The development of technology and the rapid growth in the use of internet creates a big challenge in the administration in both the public and the private sector. E-government is a vital accomplishment, whereas the security is the main downside which occurs in each e-government process. E-government has to be secure as technology grows and the users have to follow the procedures to make their own transactions safe. This paper tackles the challenges and obstacles to enhance the security of information in e-government. Hence to achieve security data hiding techniques are found to be trustworthy. Reversible data hiding (RDH) is an emerging technique which helps in retaining the quality of the cover image. Hence it is preferred over the traditional data hiding techniques. Modification in the existing algorithm is performed for image encryption scheme and data hiding scheme in order to improve the results. To achieve this secret data is split into 20 parts and data concealing is performed on each part. The data hiding procedure includes embedding of data into least significant nibble of the cover image. The bits are further equally distributed in the cover image to obtain the key security parameters. Hence the obtained results validate that the proposed scheme is better than the existing schemes.

In the context of the rapid technological progress, the cyber-threats become a serious challenge that requires immediate and continuous action. As cybercrime poses a permanent and increasing threat, governments, corporate and individual users of the cyber-space are constantly struggling to ensure an acceptable level of security over their assets. Maliciousness on the cyber-space spans identity theft, fraud, and system intrusions. This is due to the benefits of cyberspace-low entry barriers, user anonymity, and spatial and temporal separation between users, make it a fertile field for deception and fraud. Numerous, supervised and unsupervised, techniques have been proposed and used to identify fraudulent transactions and activities that deviate from regular patterns of behaviour. For instance, neural networks and genetic algorithms were used to detect credit card fraud in a dataset covering 13 months and 50 million credit card transactions. Unsupervised methods, such as clustering analysis, have been used to identify financial fraud or to filter fake online product reviews and ratings on e-commerce websites. Blockchain technology has demonstrated its feasibility and relevance in e-commerce. Its use is now being extended to new areas, related to electronic government. The technology appears to be the most appropriate in areas that require storage and processing of large amounts of protected data. The question is what can blockchain technology do and not do to fight malicious online activity?

Smart governments are known as extensions of e-governments both built on the Internet of Things (IoT). In this paper, we classify smart governments into two types (1) new generation and (2) extended smart-government. We then put forth a framework for smart governments implementation and discuss the major challenges in its implementation showing security as the most prominent challenge in USA, mindscaping in Kuwait and investment in India.

Nowadays citizens live in a world where communication technologies offer opportunities for new interactions between people and society. Clearly, e-government is changing the way citizens relate to their government, moving the interaction of physical environment and management towards digital participation. Therefore, it is necessary for e-government to have procedures in place to prevent and lessen the negative impact of an attack or intrusion by third parties. In this research work, he focuses on the implementation of anonymous communication in a proof of concept application called “Delta”, whose function is to allow auctions and offers of products, thus marking the basis for future implementations in e-government services.

This paper presents a case study on the use and implementation of the Qualified Digital Signature. Problematics such as the degree of use, security and authenticity of Qualified Digital Signature and the publication and dissemination of documents signed in digital format are analyzed. In order to support the case study, a methodology was adopted that included interviews with municipalities that are part of the Intermunicipal Community of the region of Leiria and a computer application was developed that allowed to analyze the documents available in the institutional websites of the municipalities, the ones that were digitally signed. The results show that institutional websites are already providing documentation with Qualified Digital Signature and that the level of trust and authenticity regarding their use is considered to be mostly very positive.

The government in the era of big data requires safer infrastructure, information storage and data application. As a result, security threats will be the bottleneck for e-government development. Based on the e-government hierarchy model, this thesis focuses on such information security threats as human effects, network technology defects and management deficiency facing the e-government system in the era of big data. On this basis, three solutions are put forward to improve e-government information security system. Firstly, enhance information security awareness and improve network technology of information management departments in the government; secondly, conduct proper information encryption by ensuring information confidentiality and identity authentication; thirdly, implement strict information management through isolation between intranet and extranet and united planning of e-government information management.

There has been growing concern about privacy and security risks towards electronic-government (e-government) services adoption. Though there are positive results of e- government, there are still other contestable challenges that hamper success of e-government services. While many of the challenges have received considerable attention, there is still little to no firm research on others such as privacy and security risks, effects of infrastructure both in urban and rural settings. Other concerns that have received little consideration are how for instance; e-government serves as a function of perceived usefulness, ease of use, perceived benefit, as well as cultural dimensions and demographic constructs in South Africa. Guided by technology acceptance model, privacy calculus, Hofstede cultural theory and institutional logic theory, the current research sought to examine determinants of e- government use in developing countries. Anchored upon the aforementioned theories and background, the current study proposed three recommendations as potential value chain, derived from e-government service in response to citizens (end- user) support, government and community of stakeholders.

Research Purpose: The distributed, traceable and security of blockchain technology are applicable to the construction of new government information resource models, which could eliminate the barn effect and trust in government information sharing, as well as promoting the transformation of government affairs from management to service, it is also of great significance to the sharing of government information and construction of service-oriented e-government. Propose Methods: By analyzing the current problems of government information sharing, combined with literature research, this paper proposes the theoretical framework and advantages of blockchain technology applied to government information management and sharing, expounds the blockchain-based solution, it also constructs a government information sharing model based on blockchain, and gives implementation strategies at the technical and management levels. Results and Conclusion: The government information sharing model based on the blockchain solution and the transparency of government information can be used as a research framework for information interaction analysis between the government and users. It can also promote the construction and development of information sharing for Chinese government, as well as providing unified information sharing solution at the departmental and regional levels for e-government.

With the development of new technologies in the world, governments have tendency to make a communications with people and business with the help of such technologies. Electronic government (e-government) is defined as utilizing information technologies such as electronic networks, Internet and mobile phones by organizations and state institutions in order to making wide communication between citizens, business and different state institutions. Development of e-government starts with making website in order to share information with users and is considered as the main infrastructure for further development. Website assessment is considered as a way for improving service quality. Different international researches have introduced various indexes for website assessment, they only see some dimensions of website in their research. In this paper, the most important indexes for website quality assessment based on accurate review of previous studies are "Web design", "navigation", services", "maintenance and Support", "Citizens Participation", "Information Quality", "Privacy and Security", "Responsiveness", "Usability". Considering mentioned indexes in designing the website facilitates user interaction with the e-government websites.

In this study, we conducted a survey of those who have used E-Government Services (civil servants, employees of public institutions, and the public) to empirically identify the factors affecting the continuous use intention E-Government Services, and conducted an empirical analysis using SPSS and Smart PLS with 284 valid samples except for dual, error and poor answers. Based on the success model of the information system (IS access model), we set independent variables which were divided into quality factors (service quality, system quality, information quality) and risk factors (personal information and security), and perceived ease of use and reliability, which are the main variables based on the technology acceptance model (TAM) that best describes the parameter group, were established as useful parameters. In addition, we design the research model by setting user satisfaction and the continuous use intention as dependent variables, conducted the study about how affecting factors influence to the acceptance factors through 14 hypotheses.The study found that 12 from 14 hypotheses were adopted and 2 were rejected. Looking at the results derived, it was analyzed that, firstly, 3 quality factors all affect perceived ease of use in relation to the quality of service, system quality, information quality which are perceived ease of use of E-Government Services. Second, in relation to the quality of service quality, system quality, information quality and perceived usefulness which are the quality factors of E-Government Services, the quality of service and information quality affect perceived usefulness, but system quality does not affect perceived usefulness. Third, it was analyzed that both factors influence reliability in the relationship between Privacy and security and trust which are risk factors. Fourth, the relationship between perceived ease of use and perceived usefulness has shown that perceived ease of use does not affect perceived usefulness. Finally, the relationship between user value factors (perceptual usability, perceived usefulness and trust) and user satisfaction and the continuous use intention was analyzed that user value factors affect user satisfaction while user satisfaction affects the continuous use intention. This study can be meaningful in that it theoretically presented the factors influencing the continued acceptance of e-government services through precedent research, presented the variables and measurement items verified through the empirical analysis process, and verified the causal relationship between the variables. The e-government service can contribute to the implementation of e-government in line with the era of the 4th Industrial Revolution by using it as a reference to the establishment of policies to improve the quality of people's lives and provide convenient services to the people.

Many countries around the world have realized the benefits of the e-government platform in peoples' daily life, and accordingly have already made partial implementations of the key e-government processes. However, before full implementation of all potential services can be made, governments demand the deployment of effective information security measures to ensure secrecy and privacy of their citizens. In this paper, a robust watermarking algorithm is proposed to provide copyright protection for e-government document images. The proposed algorithm utilizes two transforms: the Discrete Wavelet Transformation (DWT) and the Singular Value Decomposition (SVD). Experimental results demonstrate that the proposed e-government document images watermarking algorithm performs considerably well compared to existing relevant algorithms.

This study seeks to investigate how the development of e-government services impacts on cybersecurity. The study uses the methods of correlation and multiple regression to analyse two sets of global data, the e-government development index of the 2015 United Nations e-government survey and the 2015 International Telecommunication Union global cybersecurity development index (GCI 2015). After analysing the various contextual factors affecting e-government development, the study found that, various composite measures of e-government development are significantly correlated with cybersecurity development. The therefore study contributes to the understanding of the relationship between e-government and cybersecurity development. The authors developed a model to highlight this relationship and have validated the model using empirical data. This is expected to provide guidance on specific dimensions of e-government services that will stimulate the development of cybersecurity. The study provided the basis for understanding the patterns in cybersecurity development and has implication for policy makers in developing trust and confidence for the adoption e-government services.

By connecting devices, people, vehicles and infrastructures everywhere in a city, governments and their partners can improve community wellbeing and other economic and financial aspects (e.g., cost and energy savings). Nonetheless, smart cities are complex ecosystems that comprise many different stakeholders (network operators, managed service providers, logistic centers...) who must work together to provide the best services and unlock the commercial potential of the IoT. This is one of the major challenges that faces today's smart city movement, and more generally the IoT as a whole. Indeed, while new smart connected objects hit the market every day, they mostly feed "vertical silos" (e.g., vertical apps, siloed apps...) that are closed to the rest of the IoT, thus hampering developers to produce new added value across multiple platforms. Within this context, the contribution of this paper is twofold: (i) present the EU vision and ongoing activities to overcome the problem of vertical silos; (ii) introduce recent IoT standards used as part of a recent Horizon 2020 IoT project to address this problem. The implementation of those standards for enhanced sporting event management in a smart city/government context (FIFA World Cup 2022) is developed, presented, and evaluated as a proof-of-concept.

We propose a new voting scheme, BeleniosRF, that offers both receipt-freeness and end-to-end verifiability. It is receipt-free in a strong sense, meaning that even dishonest voters cannot prove how they voted. We provide a game-based definition of receipt-freeness for voting protocols with non-interactive ballot casting, which we name strong receipt-freeness (sRF). To our knowledge, sRF is the first game-based definition of receipt-freeness in the literature, and it has the merit of being particularly concise and simple. Built upon the Helios protocol, BeleniosRF inherits its simplicity and does not require any anti-coercion strategy from the voters. We implement BeleniosRF and show its feasibility on a number of platforms, including desktop computers and smartphones.

This paper presents the holistic approach to cyber resilience as a means of preparing for the "unknown unknowns". Principles of augmented cyber risks management and resilience management model at national level are presented, with elaboration on multi-stakeholder engagement and partnership for the implementation of national cyber resilience collaborative framework. The complementarity of governance, law, and business/industry initiatives is outlined, with examples of the collaborative resilience model for the Bulgarian national strategy and its multi-national engagements.

Cloud computing is one of the happening technologies in these years and gives scope to lot of research ideas. Banks are likely to enter the cloud computing field because of abundant advantages offered by cloud like reduced IT costs, pay-per-use modeling, and business agility and green IT. Main challenges to be addressed while moving bank to cloud are security breach, governance, and Service Level Agreements (SLA). Banks should not give prospect for security breaches at any cost. Access control and authorization are vivacious solutions to security risks. Thus we are proposing a knowledge based security model addressing the present issue. Separate ontologies for subject, object, and action elements are created and an authorization rule is framed by considering the inter linkage between those elements to ensure data security with restricted access. Moreover banks are now using Software as a Service (SaaS), which is managed by Cloud Service Providers (CSPs). Banks rely upon the security measures provided by CSPs. If CSPs follow traditional security model, then the data security will be a big question. Our work facilitates the bank to pose some security measures on their side along with the security provided by the CSPs. Banks can add and delete rules according to their needs and can have control over the data in addition to CSPs. We also showed the performance analysis of our model and proved that our model provides secure access to bank data.

Regarding Information and Communication Technologies (ICTs) in the public sector, electronic governance is the first emerged concept which has been recognized as an important issue in government's outreach to citizens since the early 1990s. The most important development of e-governance recently is Open Government Data, which provides citizens with the opportunity to freely access government data, conduct value-added applications, provide creative public services, and participate in different kinds of democratic processes. Open Government Data is expected to enhance the quality and efficiency of government services, strengthen democratic participation, and create interests for the public and enterprises. The success of Open Government Data hinges on its accessibility, quality of data, security policy, and platform functions in general. This article presents a robust assessment framework that not only provides a valuable understanding of the development of Open Government Data but also provides an effective feedback mechanism for mid-course corrections. We further apply the framework to evaluate the Open Government Data platform of the central government, on which open data of nine major government agencies are analyzed. Our research results indicate that Financial Supervisory Commission performs better than other agencies; especially in terms of the accessibility. Financial Supervisory Commission mostly provides 3-star or above dataset formats, and the quality of its metadata is well established. However, most of the data released by government agencies are regulations, reports, operations and other administrative data, which are not immediately applicable. Overall, government agencies should enhance the amount and quality of Open Government Data positively and continuously, also strengthen the functions of discussion and linkage of platforms and the quality of datasets. Aside from consolidating collaborations and interactions to open data communities, government agencies should improve the awareness and ability of personnel to manage and apply open data. With the improvement of the level of acceptance of open data among personnel, the quantity and quality of Open Government Data would enhance as well.

This paper proposes the Digital Public Service Innovation Framework that extends the "standard" provision of digital public services according to the emerging, enhanced, transactional and connected stages underpinning the United Nations Global e-Government Survey, with seven example "innovations" in digital public service delivery – transparent, participatory, anticipatory, personalized, co-created, context-aware and context-smart. Unlike the "standard" provisions, innovations in digital public service delivery are open-ended – new forms may continuously emerge in response to new policy demands and technological progress, and are non-linear – one innovation may or may not depend on others. The framework builds on the foundations of public sector innovation and Digital Government Evolution model. In line with the latter, the paper equips each innovation with sharp logical characterization, body of research literature and real-life cases from around the world to simultaneously serve the illustration and validation goals. The paper also identifies some policy implications of the framework, covering a broad range of issues from infrastructure, capacity, eco-system and partnerships, to inclusion, value, channels, security, privacy and authentication.

Recent years have seen an exponential growth of the collection and processing of data from heterogeneous sources for a variety of purposes. Several methods and techniques have been proposed to transform and fuse data into "useful" information. However, the security aspects concerning the fusion of sensitive data are often overlooked. This paper investigates the problem of data fusion and derived data control. In particular, we identify the requirements for regulating the fusion process and eliciting restrictions on the access and usage of derived data. Based on these requirements, we propose an attribute-based policy framework to control the fusion of data from different information sources and under the control of different authorities. The framework comprises two types of policies: access control policies, which define the authorizations governing the resources used in the fusion process, and fusion policies, which define constraints on allowed fusion processes. We also discuss how such policies can be obtained for derived data.

While in business and private settings the disruptive impact of advanced information communication technology (ICT) have already been felt, the legal sector is now starting to face great disruptions due to such ICTs. Bits and pieces of innovations in the legal sector have been emerging for some time, affecting the performance of core functions and the legitimacy of public institutions. In this paper, we present our framework for enabling the smart government vision, particularly for the case of criminal justice systems, by unifying different isolated ICT-based solutions. Our framework, coined as Legal Logistics, supports the well-functioning of a legal system in order to streamline the innovations in these legal systems. The framework targets the exploitation of all relevant data generated by the ICT-based solutions. As will be illustrated for the Dutch criminal justice system, the framework may be used to integrate different ICT-based innovations and to gain insights about the well-functioning of the system. Furthermore, Legal Logistics can be regarded as a roadmap towards a smart and open justice.

In this workshop, participants coming from a variety of disciplinary backgrounds and countries–-China, South Korea, EU, and US–-will present their country's cyber security initiatives and challenges. Following the presentations, participants will discuss current trends, lessons learned in implementing the initiatives, and international collaboration. The workshop will culminate in the setting an agenda for future collaborative studies in cyber security.

While the rapid progress in smart city technologies are changing cities and the lifestyle of the people, there are increasingly enormous challenges in terms of the safety and security of smart cities. The potential vulnerabilities of e-government products and imminent attacks on smart city infrastructure and services will have catastrophic consequences on the governments and can cause substantial economic and noneconomic losses, even chaos, to the cities and their residents. This paper aims to explore alternative economic solutions ranging from incentive mechanisms to market-based solutions to motivate smart city product vendors, governments, and vulnerability researchers and finders to improve the cybersecurity of smart cities.