Title | Advancing Trust Visualisations for Wider Applicability and User Acceptance |
Publication Type | Conference Paper |
Year of Publication | 2017 |
Authors | Kulyk, O., Reinheimer, B. M., Gerber, P., Volk, F., Volkamer, M., Mühlhäuser, M. |
Conference Name | 2017 IEEE Trustcom/BigDataSE/ICESS |
Date Published | aug |
Keywords | Color, data visualisation, decision making, Human Behavior, human computer interaction, human trust, human-computer interaction, psychology, pubcrawl, Radar, Reliability engineering, stars interface, T-Viz, trust statements, Trust visualisation, trust visualisations, Trusted Computing, user study, visualization |
Abstract | There are only a few visualisations targeting the communication of trust statements. Even though there are some advanced and scientifically founded visualisations-like, for example, the opinion triangle, the human trust interface, and T-Viz-the stars interface known from e-commerce platforms is by far the most common one. In this paper, we propose two trust visualisations based on T-Viz, which was recently proposed and successfully evaluated in large user studies. Despite being the most promising proposal, its design is not primarily based on findings from human-computer interaction or cognitive psychology. Our visualisations aim to integrate such findings and to potentially improve decision making in terms of correctness and efficiency. A large user study reveals that our proposed visualisations outperform T-Viz in these factors. |
DOI | 10.1109/Trustcom/BigDataSE/ICESS.2017.285 |
Citation Key | kulyk_advancing_2017 |