Visible to the public Advancing Trust Visualisations for Wider Applicability and User Acceptance

TitleAdvancing Trust Visualisations for Wider Applicability and User Acceptance
Publication TypeConference Paper
Year of Publication2017
AuthorsKulyk, O., Reinheimer, B. M., Gerber, P., Volk, F., Volkamer, M., Mühlhäuser, M.
Conference Name2017 IEEE Trustcom/BigDataSE/ICESS
Date Publishedaug
KeywordsColor, data visualisation, decision making, Human Behavior, human computer interaction, human trust, human-computer interaction, psychology, pubcrawl, Radar, Reliability engineering, stars interface, T-Viz, trust statements, Trust visualisation, trust visualisations, Trusted Computing, user study, visualization
AbstractThere are only a few visualisations targeting the communication of trust statements. Even though there are some advanced and scientifically founded visualisations-like, for example, the opinion triangle, the human trust interface, and T-Viz-the stars interface known from e-commerce platforms is by far the most common one. In this paper, we propose two trust visualisations based on T-Viz, which was recently proposed and successfully evaluated in large user studies. Despite being the most promising proposal, its design is not primarily based on findings from human-computer interaction or cognitive psychology. Our visualisations aim to integrate such findings and to potentially improve decision making in terms of correctness and efficiency. A large user study reveals that our proposed visualisations outperform T-Viz in these factors.
DOI10.1109/Trustcom/BigDataSE/ICESS.2017.285
Citation Keykulyk_advancing_2017