improving the web's public key infrastructure

The Public Key Infrastructure (PKI), along with the Secure Sockets Layer (SSL) and Transport Layer Security (TLS) protocols, are responsible for securing Internet transactions such as banking, email, and e-commerce; they provide users with the ability to verify with whom they are communicating online, and enable encryption of those communications. While the use of the PKI is mostly automated, there is a surprising amount of human intervention in management tasks that are crucial to its proper operation.