| Title | Modeling human-technology interaction as a sociotechnical system of systems |
| Publication Type | Conference Paper |
| Year of Publication | 2017 |
| Authors | Turnley, J., Wachtel, A., Muñoz-Ramos, K., Hoffman, M., Gauthier, J., Speed, A., Kittinger, R. |
| Conference Name | 2017 12th System of Systems Engineering Conference (SoSE) |
| Date Published | jun |
| Keywords | Analytical models, Computational modeling, Computing Theory, Detection Theory, Fatigue, FOB, forward operating base, human computer interaction, Human Performance Factors, human technology interaction, Human-Technology Interaction, layered physical security system, layered security, Measurement, Metrics, military computing, Modeling and Simulation, Organizations, proof-of-concept, pubcrawl, security, security metrics, security of data, Sociotechnical, sociotechnical SoS, sociotechnical system of systems, Sociotechnical System-of-Systems, System-of-Systems, Systems Engineering, Training |
| Abstract | As system of systems (SoS) models become increasingly complex and interconnected a new approach is needed to capture the effects of humans within the SoS. Many real-life events have shown the detrimental outcomes of failing to account for humans in the loop. This research introduces a novel and cross-disciplinary methodology for modeling humans interacting with technologies to perform tasks within an SoS specifically within a layered physical security system use case. Metrics and formulations developed for this new way of looking at SoS termed sociotechnical SoS allow for the quantification of the interplay of effectiveness and efficiency seen in detection theory to measure the ability of a physical security system to detect and respond to threats. This methodology has been applied to a notional representation of a small military Forward Operating Base (FOB) as a proof-of-concept. |
| DOI | 10.1109/SYSOSE.2017.7994934 |
| Citation Key | turnley_modeling_2017 |
Modeling human-technology interaction as a sociotechnical system of systems